What forms of payment do you accept?

Cash, Check or Credit Cards-If paying by cash, please have exact change as we do not carry cash

What do we need to know about delivery?

Delivery and pick-up times are approximate. We make our delivery schedules 24-48 hours in advance. To accommodate the needs of all of our customers, we may arrive up to (4) four hours before your event to deliver, and up to (4) hours after to pick up the equipment. Customer is responsible for, and required to stay with all the equipment until our representative picks it up, or other arrangements have been made. The Party Guys will call prior to your event to ensure that the delivery time meets everyone’s needs.

The Party Guyz shall deliver the Rental Equipment to the address specified by Customer as listed on the invoice page of the Agreement. Customer grants to The Party Guyz true right to enter the property at the address specified by Customer for delivery, and required set up, if any, and for subsequent pick up of the Rental Equipment and any associated equipment or packing materials at the approximately specified times. The delivery driver, at his/her discretion, may cancel any rental if they deem the location or set-up to be hazardous, dangerous or unsafe. This may include stairs, slopes, gate size or other conditions. The delivery driver has the final call on any delivery.

What if the weather is bad?

The Party Guyz cannot guarantee weather conditions. Safety is our primary concern; we reserve the right to cancel or reschedule your rental prior to delivery if severe weather conditions are imminent or if we have any reason to believe that the inflatable equipment and its users may be in danger.

What if we need to cancel?

The Party Guyz asks that customers who need to canceled please do with 1 week notice.

Who needs to clean the rental?

The rental agreement outlines the usage and cleaning policy of any rental from The Party Guyz.

Failure to adhere to the policies may result additional payment.